Support

For SDSU Intranet, Accessibility and OU Campus website-related questions, trouble reporting, training and support, contact designated OU Account Administrator.

Accessibility

Contact your OU Account Administrator (AA) for assistance.  If issue extends globally across accounts, the AA will contact BFA Web support by  emailing bfaweb@sdsu.edu with detailed information, or submit a request through ETS Service Desk:

  • Go to https://servicedesk.sdsu.edu/
  • Sign in:  use SDSUid credential
  • Option: New Request
  • Select: Communication and Collaboration / Websites
  • Topic: Websites (OU Campus)
  • Subject Title: Need Technical Assistance
  • Description: Provide which website
    page (URL) and brief description of assistance needed.

SDSU Intranet / SharePoint 

University Divisions

Enrollment Services
  • admissions, advising, enrollment, registrar, veterans - Adrienne Hotaling
  • curriculum - Kelly Boyle
 
Academic Engagement & Student Achievement
  • aesa, assessment, rightside, ca-promise, common-experience, crs, crp, ctl, eap, fsmp, gatesscholarship, gts, honors, honors-council, intl-engagement, is3d, mexicali-experience, motor-board, onsf, pkp, pregraduateschool, sage, sageclub, service-learning, swb, tausigma, tsoa, undeclared, undeclared-council, wasc -  Tanya Calienta, Michelle Lopez
OU Campus 

Business & Financial Affairs

  • bfa, directory, it, resources - Email bfaweb@sdsu.edu with detailed information, or submit a request through ETS Service Desk:
  1. Go to https://servicedesk.sdsu.edu/
  2. Sign in:  use SDSUid credential (e.g. username@sdsu.edu)
  3. Option: New Request
  4. Select: Communication and Collaboration / Websites
  5. Topic: Websites (OU Campus)
  6. Subject Title: Need Technical Assistance
  7. Description: 
    1. Provide which website
      page (URL)
    2. Brief description of assistance needed.
Housing
  • Popak Roshan, Hanah Bowen, Eric Hansen, Kara Bauer
Graduate Research & Affairs
  • gra, innovation, research - Ian Moore, Stephanie Stocking, Derek Davila, Matt Brown
Imperial Valley Campus
  • borderlands, ivcampus, ivup - Adrian Gonzalez, Oliver Velarde

Student Affairs 
  • student-affairs, career-services, sasc (student ability success center) - Candy Carson 
President
  • diversity, president - Jeff Ernst

University Relations & Development

  • brand, commencement, communities, discovery, events, give, leadership, marcomm, newscenter, plf, smokefree, tcf, update, urd, urgent, www - Jeff Ernst

Auxiliaries

Email bfaweb@sdsu.edu for assistance with the following:

Associated Students
  • associated-students

Email bfaweb@sdsu.edu for assistance with the following:

Aztec Shops
  • aztec-shops 

Email bfaweb@sdsu.edu for assistance with the following:

The Campanile Foundation
  • foundation 
 

Email bfaweb@sdsu.edu for assistance with the following:

Colleges 

College or Arts & Letters Account
  • cal - Ginger Shoulders
  • geography - Harry Johnson
  • larclab - Marcia Ledezman
  • its - Marc Pastor
Fowler College of Business Administration
  • cba, bay - John Owens
College of Education
  • coe (education) - Manny Uribe
College of Engineering
  • ae, ccee, engineering, enve, mep, mesa, t2e  - Marcie Morihire, Chris Paolini, Cassandra Cate, Dean Monte Mehrabadi
College of Extended Studies
  • ces - FNU Yunita
College of Health and Human Resources Services
  • chhs - Michael Huang
Professional Studies and Fine Arts
  • psfa - John Petreikis 
Sciences
  • coastal, crsc. sci, sts - Chris Leong, Eric Ackerman